Refunds
Last updated 30 October 2026
Monthly fee
The monthly fee covers the month you use the software. Payment is made to your representative.
When a refund applies
If a payment was taken by mistake, or the software never started, ask for a refund.
How to ask
Call or write to your representative, or use the contact page. Say the invoice number.
Payment
Payment is through a representative for now. This page will also cover a future online gateway.